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Safety & Moderation

PlayMate has posts, comments, messages, reviews, and profiles — so it ships with the tools to keep them safe. You agree to clear rules before joining, you can report anything objectionable, and you can block abusive users instantly.

Terms you agree toReport objectionable contentBlock & unblock usersManage blocked users

Everyone accepts our Terms of Service and Privacy Policy before they can register or log in — a required checkbox on sign-up and for brand-new Apple/Google/X accounts. The terms include a zero-tolerance policy for objectionable content and abusive behavior, which gives us the basis to remove content and remove users who break the rules.

Sign Up form with a required 'I agree to the Terms of Service and Privacy Policy' checkbox
On sign-up you must tick “I agree to the Terms of Service and Privacy Policy” before you can create an account.
Guideline: keep it clean

Report objectionable content#

Anywhere users can post content — posts, comments, messages, reviews, games, groups, and profiles — there's a Report action in the “⋯ More” menu. Reporting sends the content to our team for moderation.

  1. 1

    Open the “⋯ More” menu on the post, profile, message, game, or group.

  2. 2

    Tap Report.

  3. 3

    Choose a reason and add an optional note.

    Reasons include inappropriate content, harassment, spam, and scams.
  4. 4

    Submit — our team reviews flagged content and acts on violations.

Report sheet with reason options and a comment field
The Report sheet — pick a reason (spam, harassment, inappropriate content, hate speech, violence, or other), add optional details, and optionally block the author in one step.

If someone is bothering you, block them. From their profile, open the “⋯ More” menu and tap Block. Blocking is instant and:

  • stops them from seeing your profile and content,
  • stops them from messaging you,
  • removes their content from your feed immediately, and
  • notifies our team so we can review the reported behavior.
Post options menu showing Report post and Block this user
The “⋯ More” menu on any post, profile, or message offers both Report post and Block this user.
Screen recordingReporting a post, then blocking a user from their profile.
  1. 1

    Open the other user's profile.

  2. 2

    Tap the “⋯ More” menu (top-right).

  3. 3

    Tap Block, then confirm.

  4. 4

    They disappear from your feed and can no longer reach you.

    You can reverse this any time — see Manage blocked users.

See and manage everyone you've blocked in Settings → Privacy & Security → Blocked users. Each entry has an Unblock button if you change your mind.

Blocked users screen in Settings, with an Unblock action per user
Settings → Privacy → Blocked users — review everyone you've blocked and unblock with one tap.

For App Store reviewers (Guideline 1.2)

PlayMate implements all required UGC precautions: a terms/EULA agreement before registration, a moderation pipeline for filtering objectionable content, a Report action on all user content, and an instant Block that removes the user's content from your feed and notifies us. A physical-device recording of the EULA, Report, and Block flows is embedded above.